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Survanta Documentation

Explore guides for platform usage, API integration, onboarding, security, public access, and plan request workflows.

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Showing 11 published result(s) for "faq".

FAQ en

Billing & Subscription FAQ

FAQ — Billing Frequently asked questions about billing, subscriptions, and payments on Survanta. --- Q: How do I pay for a subscription? The current workflow exposes f...

/docs/faq/faq-billing

FAQ en

Integration & API FAQ

FAQ — Integration API Frequently asked questions for developers and teams consuming the Survanta Integration API. --- Q: What can I access with an integration API key?...

/docs/faq/faq-integration

FAQ en

Mobile & Researcher FAQ

FAQ — Mobile App and Researcher Users Frequently asked questions for researchers and field users accessing Survanta via the mobile app. --- Q: How do I log in to the mobi...

/docs/faq/faq-mobile

FAQ en

Platform Admin FAQ

FAQ — Platform Administration Frequently asked questions for Platform Admins managing the Survanta platform. --- Q: How do I create a new tenant? Use the Platform tena...

/docs/faq/faq-platform

FAQ en

Security & Privacy FAQ

FAQ — Security Frequently asked questions about how Survanta protects your data and secures the platform. --- Q: How is my data protected from other organizations? Sur...

/docs/faq/faq-security

FAQ en

Tenant Admin FAQ

FAQ — Tenant Administration Frequently asked questions for Tenant Admins managing their organization on Survanta. --- Q: How do I invite a new user to my organization?...

/docs/faq/faq-tenant

FAQ en

Website User FAQ

FAQ — Website Users Frequently asked questions for users interacting with the Survanta public website. --- Q: How do I register as a website user? Open /register, prov...

/docs/faq/faq-website

General Documentation en

Getting started

...a survey, inviting team users, and preparing mobile researchers. The FAQ documentation space provides answers about website accounts, tenant administration, security, billing, and...

/docs/public/getting-started

Platform Administration en

Dashboard Overview

...d pages | | Website | Control landing page content, pricing display, FAQ, and navigation | Quick Actions From the dashboard home you can quickly: - Open a specific tenan...

/docs/platform-admin/dashboard-overview

Platform Administration en

Manage Documentation

...ory (e.g. "Platform Admin", "Tenant Admin", "Mobile API", "Billing", "FAQ"). Each space contains multiple pages. Spaces can be: - Public: Visible to anonymous visitors on the...

/docs/platform-admin/manage-documentation

Tenant Administration en

...s, invoices, subscription management, and limit increase requests. - FAQ: Common questions grouped by user type. Internal-Only Documentation Internal spaces, especially das...

/docs/tenant-admin/documentation

97 guides

Step-by-step

API Reference

Authentication · Integration & API FAQ

Security & trust

Isolation · scopes · audit

Database-backed

Published content

Documentation Categories

Find the guide you need

Curated tracks covering everything from your first survey to production API integrations.

Basics

General Documentation

Public guides for getting started, creating surveys, inviting teams, and preparing field researchers.

Operations

Platform Administration

Operate the platform: tenants, plans, billing, notifications, integrations, and documentation management.

Tenant Administration

Manage your tenant: users, permission groups, access tokens, billing requests, storage, and integrations.

Developers

Mobile & Researcher API

Authenticate, fetch assigned surveys, submit questionnaire responses, and manage field tasks from mobile clients.

Start here

Getting Started

Understand website accounts, plan requests, saved drafts, and request tracking.

Guides

Access Links and Tokens

Public survey links, portal tokens, and viewer tokens: what they do, how you create them, and what the visitor sees.

Trust

Security & Access

Tenant isolation, permissions, protected files, public tokens, and secure API access.

Guides

Subscriptions

Subscription duration and expiry, renewal, what stops and what stays available after expiry, mobile and public-link behaviour, and how service is restored after renewal.

Purchasing

Plans & Billing

Plans, custom plan requests, invoices, payments, and limit increase requests.

Activation

FAQ

Common questions for website users, tenants, mobile researchers, integrations, security, and billing.

Guides

Legal Policies

The privacy policy and terms of use published on the public website.

API Reference

API-ready for field teams and integrations

Survanta APIs let authorized mobile clients and external systems authenticate, load permitted surveys, submit responses, retrieve lookup data, complete field tasks, and read scoped integration reports.

// 1. Authenticate a mobile tenant user
POST /api/mobile/auth/login
Content-Type: application/json

{ "email": "user@example.test", "password": "..." }

// 2. Use the issued JWT with a protected route
GET /api/mobile/surveys
Authorization: Bearer <jwt>
                

Read API guides Browse endpoints

Reference endpoints

API Reference

POST

/api/mobile/auth/login

Authenticate a mobile tenant user · returns JWT data

GET

/api/mobile/surveys

List surveys available to the current mobile tenant user

GET

/api/mobile/surveys/{surveyId}

Load the authorized survey runtime definition

POST

/api/mobile/surveys/{surveyId}/submissions

Submit questionnaire response payload

GET

/api/Lookups/items?datasetId={id}

Fetch lookup dataset items

POST

/api/mobile/tasks/{id}/complete

Mark assigned field task as complete

Security Docs