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Platform Administration

Dashboard Overview

A published guide from Survanta's public documentation.

Dashboard Overview — Platform Admin

What You See on the Home Screen

After signing in as Platform Admin, the dashboard home screen provides a summary of the entire platform:

  • Active Tenants: Count of tenants currently in an active state.
  • Active Subscriptions: Count of tenants with a currently active subscription plan.
  • Pending Billing Requests: Plan requests or limit-increase requests awaiting review.
  • Recent Notifications: Latest platform-wide notifications sent or scheduled.
  • Storage Summary: Aggregate file storage usage across tenants.
  • Recent Activity: A log of recent admin actions (tenant created, plan changed, etc.).

Navigation Areas

The left-side navigation menu provides access to all Platform Admin sections:

Section Purpose
Tenants Create and manage tenant organizations
Tenant Users View and manage users within any tenant
Permissions Assign and review permission groups for tenant users
Plans & Limits Configure subscription plans, features, and limits
Tenant Overrides Grant individual tenants exceptions above their plan limits
Billing View subscriptions, invoices, and payment records
Notifications Send and manage platform-level notifications
Integrations Enable and manage integration API-key access per tenant
Documentation Manage public documentation spaces and pages
Website Control landing page content, pricing display, FAQ, and navigation

Quick Actions

From the dashboard home you can quickly:

  • Open a specific tenant by name.
  • Review and act on pending billing requests.
  • Send a platform notification.
  • Navigate to a recently edited documentation page.

Understanding the Summary Counts

All summary counts reflect real-time data from the database. They do not cache unless a background refresh period is configured. Deactivated tenants and expired subscriptions are excluded from active counts.

Support

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