Home / Documentation / Plans & Billing
Plans & Billing

Public Links, QR Codes, Portal Tokens, and Viewer Tokens

A published guide from Survanta's public documentation.

Public Links, QR Codes, Portal Tokens, and Viewer Tokens

Survanta lets you share surveys and data outside your dashboard using three access-token scopes. Their three active plan limits are enforced when credentials are created and reconciled.

The three limits

Limit What it controls
MaxPublicSurveyLinks Active SingleSurvey tokens. A public URL and its QR code are two renderings of the same token and share this capacity.
MaxPortalTokens Active TenantActiveSurveys portal tokens.
MaxViewerTokens Active read-only ResponseViewer tokens.

How they behave

  • Who it affects: tenant admins and users who create shareable links, QR codes, or access tokens.
  • When it applies: when a new link/token of that type is being created.
  • What happens when reached: creating another link/token of that scope is blocked. To free capacity, revoke credentials you no longer need.
  • Downgrades: reconciliation keeps the oldest active, unexpired tokens within the new capacity and revokes newer excess tokens. This changes credential access but does not delete surveys or response data.

Special values

  • -1 bypasses the scope-capacity check when supplied by an effective entitlement.
  • 0 or a missing key provides no creation capacity. Reconciliation to 0 revokes all active, unexpired tokens in that scope.
  • Current catalog bounds for these keys start at 0, so administrators should not assume -1 is selectable through catalog-backed plan configuration.

How to see your usage

  • Tenant admins can review created links and tokens on the access tokens / QR pages in the dashboard.
  • These limits are typically part of a custom plan and can be adjusted by the platform admin.

Related Topics

Support

Please log in or create an account to chat with our support team.