File Upload Limits
In addition to your total storage quota, your plan controls the size of an individual file upload. These limits are actively enforced.
The upload-size limit and compression capability
| Limit | What it controls |
|---|---|
| Maximum upload size | The largest original size a single tenant-owned upload may be. |
| File compression | A capability that allows the configured compression mode; it is not a second size limit. |
The former separate upload-size allowance without compression is retired and is not part of the active catalog.
How they behave
- Who it affects: anyone who uploads a file (for example, survey media or attachments).
- When it applies: at the moment a file is uploaded.
- What happens when reached: content validation rejects an oversized upload before it is stored. Existing files are unaffected.
- Compression: when File compression is not included, compression is disabled even if the platform compression mode is otherwise optional or required.
Relationship to storage
- The per-file limits here cap the size of one file.
- Your total storage limit caps the sum of all your files. See Users and Storage Limits.
A file can be rejected either because it is individually too large, or because adding it would exceed your total storage quota.
Special values
- Tenant-owned metered uploads require a resolved subscription and a positive effective Maximum upload size allowance. Missing, zero or negative values, including
-1, refuse a new upload before storage reservation or file writes; retained files are unchanged. - The active catalog bounds the configurable value between
0and 250 MiB. This is a finite per-file ceiling, not an unlimited sentinel. Valid current capacity add-ons contribute through the existing entitlement resolver. - Server-authored organization/mobile branding has a separate bounded, nonmetered exemption. It still validates content and size, encrypts files and preserves ownership.
- Total storage is separate: a Storage allowance of
0leaves no storage capacity, while-1is treated as unlimited by the storage reservation path.