Storage — Tenant Admin
Overview
The Storage section shows your organization's file storage usage and lets you manage uploaded files. Storage limits are set by your subscription plan.
What Uses Storage
Files that count toward your storage limit include:
- Survey attachments uploaded by respondents.
- Documentation attachments linked to documentation pages.
- Report exports (where stored).
- Any other files uploaded through the Survanta platform by your organization's users.
Viewing Storage Usage
- Open Storage from the dashboard navigation.
- The storage dashboard shows:
- Total used: The combined size of all files stored by your organization.
- Limit: Your plan's maximum storage allocation.
- Usage bar: Visual representation of how much is used.
Managing Files
The file list shows all files stored by your organization with their name, size, upload date, uploader, and linked entity (survey, documentation page, etc.).
- Download: Download a copy of the file.
- Delete: Permanently remove the file from storage. This frees up the space immediately.
When you delete a file that is linked to a survey or documentation page, the link in that entity is removed and the file no longer appears in responses or documentation.
Storage Limits
When you reach your storage limit:
- File uploads from respondents are rejected.
- New documentation attachments cannot be uploaded.
- Existing files remain accessible.
To free up space:
- Delete files that are no longer needed.
- Archive or export old data and remove the associated files.
If you need more storage, submit a Limit Increase Request from the Billing Requests section.
File Safety
Managed uploads are structurally validated against size, extension, declared MIME type, and recognized signature/magic bytes. Some formats receive additional structural checks, such as PDF forbidden markers and OpenXML archive/path, macro, embedding, relationship, and expansion checks. This is defense-in-depth validation, not an antivirus or malware-scanning service, and it must not be described as proof that a file is malware-free. Files use managed metadata/paths, and public/runtime DTOs should expose served URLs rather than physical storage paths.