Accounts, Login, and Dashboard Access
Survanta has two places you can sign in: the public Website and the Dashboard. This page explains, in plain language, when an account can sign in to each one, and how the two relate.
One Account Behind Both Channels
A single shared Identity (one ApplicationUser) backs both the Website and the Dashboard. You do not have separate accounts for the two channels — you have one account, and what it can do on each channel depends on its state, capabilities, and permissions.
Who Can Sign In Where
| Account state | Website login | Dashboard login |
|---|---|---|
| Active confirmed Website-only account | Allowed | Denied until valid tenant capabilities exist |
| Website account converted to Tenant | Allowed with the same credentials | Allowed per tenant membership and permissions |
| Direct-created Tenant user/admin | Allowed with the same credentials | Allowed per tenant role and permissions |
| Invited Tenant account | Allowed with the same credentials | Allowed per permissions after accepting the invitation |
| Platform/System account | Allowed through the Website when normal account checks pass | Governed by Platform authorization policies |
| Inactive / deleted / locked / unconfirmed account | Denied | Denied per the applicable security rules |
Rules That Apply
- One shared Identity backs both channels. The same account is used for the Website and the Dashboard.
- Converting a Website account to a Tenant adds capabilities; it does not duplicate the account. The same Identity gains Tenant capabilities. No second account is created.
- Basic Website login does not require any Website feature permission. You can sign in to the Website with a valid, active, confirmed account. Individual Website features, however, are still protected by their own permissions.
- Dashboard access requires more than a valid password. It still needs the correct Tenant or Platform context, the right role or group, the required permissions, an active status, and a valid subscription.
- The two channels use separate authentication schemes and cookies. A session on one channel is independent of the other. Signing in on one does not sign you in on the other.
- A password reset changes the one shared Identity credential. After a reset, the new password works on the channels the account is allowed to use. Tenant membership, roles, permissions, and subscription are all preserved.
Logout and Sessions
Logging out of one channel ends that channel's session. Because the Website and the Dashboard use separate schemes and cookies, the two channels are independent: logging out of the Website does not end a Dashboard session, and logging out of the Dashboard does not end a Website session. Sign out of each channel separately when you want to end both.